About Us

Returns & Exchanges

At Voltaire Beauty, we are committed to providing our customers with high-quality products and ensuring your satisfaction. However, we understand that sometimes a return or exchange may be necessary. Please review our policies below to assist you with returns, exchanges, or damaged items.


Return Policy

  • Timeframe: Returns must be made within 30 days of your receipt date for a refund.
  • Condition: Merchandise must be in its original, unopened, and unused condition.
  • Shipping Costs: Original shipping costs are non-refundable.
  • Return Process:
    • Note the reason for your return on the front side of your receipt or packing slip.
    • Mail your return to:

      Voltaire Beauty
      Attn: Returns/Exchanges Dept
      2110 Artesia Blvd #E
      Redondo Beach, CA 90278

  • Return Shipping: You are responsible for return shipping and handling charges, unless you received damaged merchandise (see Damaged Products Policy below).
  • Tracking: Retain your tracking number, as refunds cannot be processed until we confirm receipt of the returned item. We are not responsible for lost packages.
  • Credit: All returns will be credited to the original payment method within 1-2 weeks of receiving the item. Please allow up to 2 billing cycles for the credit to appear.
  • Restrictions: Only items purchased directly from www.voltairebeauty.com are eligible for return. Items bought from other retailers cannot be returned or exchanged through us. Please do not mail any packages C.O.D., as they will not be accepted.
  • Empty Containers: Empty containers cannot be accepted for refund.

For questions, please contact our customer service team at voltairebeauty@yahoo.com.


Exchange Policy

We gladly accept exchanges for defective, damaged, or unused products.

  • Eligibility: Exchanges are available for items purchased on www.voltairebeauty.com within 30 days of purchase.
  • Process:
    • Include the product you wish to exchange and your receipt, noting your instructions for the exchange item(s).
    • If there is a cost difference with the exchange, our customer service team will reach out for further details.
  • Exchange Shipping: You are responsible for return shipping and handling charges.
  • Address for Exchange:

    Voltaire Beauty
    Attn: Returns/Exchanges Dept
    2110 Artesia Blvd #E
    Redondo Beach, CA 90278

  • Empty Containers: Empty containers cannot be accepted for exchange.

For any questions, reach out to us at voltairebeauty@yahoo.com.


Damaged Products Policy

If you receive a damaged or broken item, contact us within 30 days for a replacement. Items cannot be replaced after 30 days.

Please reach out to customer service at voltairebeauty@yahoo.com for assistance, and we will provide you with the necessary return and exchange instructions.


Thank you for choosing Voltaire Beauty! We’re here to make your experience with our products as smooth and enjoyable as possible.